Terms and Conditions

1. Introduction

Please read these Terms of Use carefully before using findlocaltrade.co.uk (“our Site”).

By accessing, browsing, or using our Site, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use our Site.

These Terms apply to all users, including homeowners and tradespeople.

2. About us

FindLocalTrade is an online platform that connects homeowners with local tradespeople.

We are not a party to any contract formed between users of the platform.

Company details:
FindLocalTrade
info@findlocaltrade.co.uk
+447513907713

3. Other applicable terms

These Terms also refer to:

  • Our Privacy Policy
  • Our Cookie Policy

By using our Site, you confirm that:

  • All information you provide is accurate
  • You consent to data processing as described

4. Nature of our service

FindLocalTrade provides a platform where:

  • Homeowners can submit job requests
  • Tradespeople can receive and respond to leads

We:

  • Do not employ tradespeople
  • Do not guarantee quotes or job completion
  • Do not verify all information provided by users

Any agreement for work is strictly between homeowner and tradesperson.

5. Access to the site

  • Our Site is provided free of charge (except paid services for tradespeople)
  • We do not guarantee uninterrupted availability
  • We may suspend or modify the Site at any time

You are responsible for:

  • Your internet access
  • Ensuring compliance with these Terms

6. Accounts and security

If you create an account:

  • You must keep your login details secure
  • You are responsible for all activity on your account
  • You must notify us of any unauthorised access

We may suspend or terminate accounts if Terms are breached.

7. Tradespeople obligations

If you register as a tradesperson, you agree to:

  • Provide accurate business and contact information
  • Maintain valid insurance where required
  • Provide proof of qualifications when applicable
  • Comply with all relevant laws and regulations

You are solely responsible for:

  • Work carried out
  • Agreements with customers
  • Health & safety obligations

8. Homeowner responsibilities

If you use the Site as a homeowner:

  • You must provide accurate job details
  • You are responsible for selecting a tradesperson
  • You should carry out your own checks before hiring

We are not responsible for:

  • Quality of work
  • Pricing disputes
  • Any agreements made

9. Payments and leads

For tradespeople:

  • Access to leads may require payment or subscription
  • We do not guarantee job success or conversion
  • Lead availability may vary by location and demand

All payments are non-refundable unless stated otherwise.

10. Intellectual property

We own or license all content on the Site, including:

  • Text
  • Design
  • Branding
  • Software

You may:

  • Use content for personal use only

You may NOT:

  • Copy, reproduce, or resell any part of the Site
  • Use content for commercial purposes without permission

11. User content

If you upload content (reviews, messages, etc.):

You confirm that:

  • It is accurate and lawful
  • You have the right to share it

You grant us a licence to:

  • Use, store, and display that content

We may remove content that violates these Terms.

12. Prohibited use

You must not use the Site:

  • For illegal or fraudulent purposes
  • To send spam or unsolicited marketing
  • To upload harmful software (viruses, malware, etc.)
  • To abuse, harass, or mislead other users

You must not:

  • Attempt to hack or disrupt the platform
  • Access data without permission

13. Limitation of liability

We act as an intermediary platform only.

We are NOT liable for:

  • Work carried out by tradespeople
  • Any agreements between users
  • Loss of profit, business, or opportunity
  • Indirect or consequential damages

Nothing in these Terms excludes liability where it cannot be excluded under UK law.

14. No partnership

Nothing in these Terms creates:

  • Partnership
  • Employment
  • Agency relationship

between FindLocalTrade and any user.

Tradespeople operate independently.

15. Third-party links

Our Site may include links to external websites.

We are not responsible for:

  • Their content
  • Their policies

16. Security and viruses

We do not guarantee the Site is free from:

  • Bugs
  • Viruses

You are responsible for your own device security.

You must not:

  • Introduce malicious software
  • Attempt unauthorised access

17. Suspension and termination

We may suspend or terminate your access if:

  • You breach these Terms
  • We detect misuse or fraud

We may take actions including:

  • Account suspension
  • Content removal
  • Legal action

18. Changes to these Terms

We may update these Terms at any time.

Changes will be posted on this page. Continued use of the Site means you accept the updated Terms.

19. Governing law

These Terms are governed by the laws of England and Wales.

Disputes may be resolved in UK courts.

20. Contact

For questions regarding these Terms:

FindLocalTrade
info@findlocaltrade.co.uk
+447513907713